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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U8AV)
Microsoft Windows 11

IMG20220802203630.jpg

Since the day i bought this laptop I've been facing blue screens everytime im playing a game...i contacted the hp support ppl but they haven't been helpful at all....they updated drivers ,cleaned temp files, suggested reinstallation of windows (which i did myself with hp cloud recovery tool) and it still didnt fix the problem .. Anyone know why this is happening?

The errors im facing are:

Clock_watchdog_timeout

Machine_check_exception

 

1 REPLY 1
HP Recommended

Hello @praeetm_178 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--- >>> Run all tests <<< ---

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

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