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12-11-2023 06:17 PM - edited 12-11-2023 06:46 PM
Hello, recently purchase a hp victus gaming laptop from best buy
HP website is showing the warranty is expired on the laptop, i attempted to file a dispute but there is an issue with the dispute page, it has been giving me the message "Hp customer support site is temporarily unavailable".
Is there any other way that i can file a dispute and send over my purchase receipt?
12-14-2023 09:15 AM
Hi @jzzzzz1,
Welcome to the HP Support Community
I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
Please refer to this document: HP PCs, printers - Dispute a warranty status
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Gaya1239 – HP Support.