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‎01-23-2020 09:00 AM - edited ‎01-23-2020 09:01 AM

HP Recommended
Product: Power pavilion 15t
Operating System: Microsoft Windows 10 (64-bit)

My screen is stuck at HP Bios Update. It is at 56%. The laptop it self will not power off. I have tried holding the power button at several intervals from 5 seconds to 10 to 30 and even up to a minute. The computer will not power off and it is stuck at the HP Bios update screen.

1 person had the same question
1 REPLY 1

‎01-23-2020 12:37 PM

HP Recommended

@karlalexaz , welcome back to the forum.

 

Here is a guide to help you recover the BIOS. 

 

If the computer is not plugged into a wall socket you should do so.  This may allow you to turn it off.  It has to be off to use the guide that I provided.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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