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‎09-21-2021 10:26 AM

HP Recommended
Product: Example : gaming pavilion cx0141tx
Operating System: Microsoft Windows 10 (64-bit)

I recently got my battery replaced from an authorised hp service centre. The original battery was a 3 cell, 11.5v battery. But they installed a 4 cell, 15.5v battery. Is it safe to use, or will it fry my laptop components?

 

Thanks in advance.

Category:
2 REPLIES 2

‎09-22-2021 03:17 PM

HP Recommended

@KidGuru 

 

Its specs

 

           https://support.hp.com/au-en/document/c06062611

 

It uses  3-cell, 52.5 Wh Li-ion polymer battery part # L08855-856.  You can order from

 

         https://partsurfer.hp.com/Search.aspx?searchText=L08855-856

 

or use part # to search for it online. I saw it on Newegg with its price is around $45. HP won't allow me to post the link, please use Google to search yourself.

 

Regards.

 

BH
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‎10-09-2021 05:32 AM

HP Recommended

Will using high voltage battery cause internal parts failure? Like motherboard damage?

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