Hp laptop envy is not turning on. No power at all.

[Flowerlover1]

Hp laptop envy. Laptop is not working, no power at all.  

[Deep_World]

Hi @Flowerlover1,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Whether you see any lights (on the power button, keyboard, or charging port) when you press the power button or connect the charger.
• If you’ve recently noticed unusual behavior before it stopped turning on (like overheating, battery draining quickly, or unexpected shutdowns).

 Troubleshooting Steps to Try

1. Check the power adapter and cable
   • Ensure the charger is firmly connected to both the laptop and the wall outlet.
   • Try a different wall socket or, if available, another compatible HP charger.
2. Perform a hard reset
   • Disconnect the charger 
   • Hold down the power button for 15–20 seconds to discharge residual power.
   • Reconnect the charger, then try powering on again.
3. Inspect for indicator lights
   • Look for any blinking lights near the charging port or keyboard. These can signal battery or hardware issues.
4. External devices

• Disconnect all USB devices, SD cards, or peripherals, then attempt to power on.

If none of these steps help, the issue may be related to the internal battery,  or motherboard. 

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World