Hp omen 4k battery inflated !

[Ozzone]

Hi hp support,
My notebook omen 4k 17-w218nf have its battery that inflate.
All the notebook is deformed by it, I afraid with fire...
I can't close it, if so screen is touching keyboard and begin to have killed pixel zones.

I don't know what doing with that ?
inflated battery notebook deformation

[danny-r]

@Ozzone

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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[Ozzone]

Hi, ok ty

[Damnation]

if your not under warranty i would take that battery out. that looks dangerous. you should be able to play plugged in without battery. you need to be plugged in to play at a reasonable level of performance on these laptops anyways. battery doesnt provide enough juice to the chips on most AAA games. plugged in makes it act near desktop level and i have heard that removing the battery on most hps increases the plugged in performance further. maybe they will send a new battery. Sorry you going through that.