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HP Recommended
15-dc0xxx
Microsoft Windows 10 (64-bit)

Hello, im french but i think nobody is french here, so i'll explain my problem on english.

 

I have a big problem, my ethernet clip just broke on my laptop, i don't know how to replace it and if i can.

im laptop is still on warrantly i really want to replace it, without it every ethernet doesn't stay in my port.

 

thank you.

 

Sans titre.pngWIN_20191017_11_37_58_Pro.jpgWIN_20191017_11_39_07_Pro.jpg

2 REPLIES 2
HP Recommended

Hello @clememe 

 

Just for future reference, HP also has a french speaking forum you can also contact for help.

https://h30478.www3.hp.com/

 

Considering you are still under warranty, you qualify to speak with HP support for further information.

I will ask the Moderators if an agent can contact you here in a private message.

Thanks.

HP Recommended

Thank you, im waiting for them then.

Are spare parts available for ?

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