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deatricz
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Hp omen X GPU, green points on screen.

HP Recommended
hp omen x 17-ap000nw
Microsoft Windows 7 (64-bit)

Hello everyone,

 Some  time ago on my HP Omen X I found a problem with graphic in games. Through gaming in some challenging games for a hardware. On my screen pop up a green points for a second and then goes away. In some situation there are more of it and sometimes less. But it's not normal. I have it first time on a computer and I've read some forums which says mostly that GPU is going to die with some time. It's not a first problem with this laptop. First one was with sound. In my headphones have heard strange noises and scratches. Which was also on a laptop speakers if you are near them. I gave it for warranty but nothing changed still the same. I've bought external sound card from creative G6 and it's ok. At the same time I started noticed a strange artefacts on my display over what I've said also to hp warranty support. Nothin changed and nothing was done with that on a extra paid warranty for what I've extra paid. This laptop is working mostly only on weekends because lack of the time and it's very disappointing when you want to relax on your gaming laptop for more than 2000€ and quality of some parts are worser than your cheaper PC or your smartphone. Laptop is still on warranty. But to the point. Can you guys say what It can be? Temp of cpu or GPU is in norm. Ventilation also ok, I've bought special external system for having better air circulation. I gave here some photos and I will try to upload some video. For now it's cheked on RDR2 and new Starwars. 

Screenshot_20200229-213714.jpg

Screenshot_20200229-213948.jpg

https://youtu.be/eXW6Mju6Puc 

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @deatricz

 

Welcome to the HP Support Community. 

 

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Asmita
I am an HP Employee

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