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- Hp omen command center wont run

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04-06-2019 10:35 AM - edited 04-07-2019 07:28 AM
My HP Omen command center wont run, i tried reinstalling it with many different links i found, restarting, and all that, but it still won't run, it says "The code execution cannot proceed because SynCom.DLL was not found. Reinstalling the program may fix this problem" Reinstalling does not help, microsoft store does't have it anymore as i understood, nothing helps, i really need help on this.
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04-07-2019 08:21 AM
@Oskaras wrote:microsoft store does't have it anymore as i understood, nothing helps
Not true. The Microsoft Store is the only place to get a reliable download. Do not use any other sources.
Get OMEN Command Center - Microsoft Store
I would uninstall whatever version you used and install from the link above. Then update Windows.
If this does not help, I suggest you contact HP Support for warranty help.
04-06-2019 06:04 PM
"Usually" the SynCom.DLL was not found error can be fixed by simply go to All Settings and forcing Windows to search for updates. Click the Updates button even if it shows its up to date, untill it finds no more updates.
Then if needed, open the HP Support Assistant and search for any drivers it finds and install them.
04-07-2019 08:21 AM
@Oskaras wrote:microsoft store does't have it anymore as i understood, nothing helps
Not true. The Microsoft Store is the only place to get a reliable download. Do not use any other sources.
Get OMEN Command Center - Microsoft Store
I would uninstall whatever version you used and install from the link above. Then update Windows.
If this does not help, I suggest you contact HP Support for warranty help.
04-07-2019 09:18 AM - edited 04-07-2019 09:18 AM
OK thanks. That model only has a 2 zone backlight keyboard. It will only show red. That is why it does not appear in the Omen Command Center. There is no way to change it because the keyboard is physically made this way. Im sorry.
04-07-2019 09:23 AM
Its okay, you dont have to be sorry. You'v eactually helped me out alot, now i can see how my system performs and not be scared if anything is wrong, because i'll know what is. Thanks alot mate, you're awesome. 🙂