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‎08-12-2019 07:31 PM - edited ‎08-12-2019 07:32 PM

HP Recommended
Product: HP 17-cb0030nr

can know the refresh rate for this model ?

 

15 REPLIES 15

‎08-12-2019 08:21 PM

HP Recommended

@fouly 

 

The specs show this... 17.3-inch diagonal FHD (39) 144 Hz IPS anti-glare WLED-backlit (1920 x 1080)

https://support.hp.com/us-en/product/omen-by-hp-17-cb0000-laptop-pc/26122176/model/29982322/document...

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‎08-12-2019 08:56 PM - edited ‎08-12-2019 09:00 PM

HP Recommended

@

but in this link the space show this.....

17.3" diagonal FHD IPS WLED-backlit edge-to-edge glass (1920 x 1080) [15]

 

https://www8.hp.com/us/en/laptops/product-details/product-specifications/29982324 

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‎08-12-2019 09:19 PM - edited ‎08-12-2019 09:19 PM

HP Recommended

Thanks, I can see the specs are giving two different reports on graphics card and panel.

Its hard to know what to believe.

I looked up another source only available to me and it didnt give the graphics or panel info. SMH

 

All I can do is escalate this to the mods and ask them to chime in and see what they suggest.

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‎08-13-2019 05:37 AM

HP Recommended

@photoray002

Thansks for your help

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‎08-13-2019 12:41 PM

HP Recommended

@fouly

 

To assist you better please provide me with the Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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‎08-13-2019 04:51 PM - edited ‎08-13-2019 05:14 PM

HP Recommended

@KrazyToad 

 

the Product number "6QX51UA" 

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‎08-14-2019 05:58 PM

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@fouly

 

I have checked the Specifications for this Product Number and @Photoray002 is right regarding the Specifications

 

Since there seems to be some conflicting information, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you

KrazyToad
I Am An HP Employee

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‎09-01-2019 02:42 AM

HP Recommended

I also have those confusing information about the model 17-cb0030nr that comes with RTX 2060 , i saw it on amazon advertised with 144hz but on some websites it's 60 hz and others 144 hz can you please give me the correct information about that?

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‎09-01-2019 07:43 AM - edited ‎09-01-2019 07:45 AM

HP Recommended

Omen 17-cb0030nr has 144Hz display.

 

I know it for sure because a friend of mine has the same exact model and it's 144.

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