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fouly Honor Student
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HP 17-cb0030nr

can know the refresh rate for this model ?

 

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@fouly 

 

The specs show this... 17.3-inch diagonal FHD (39) 144 Hz IPS anti-glare WLED-backlit (1920 x 1080)

https://support.hp.com/us-en/product/omen-by-hp-17-cb0000-laptop-pc/26122176/model/29982322/document...

fouly Honor Student
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@

but in this link the space show this.....

17.3" diagonal FHD IPS WLED-backlit edge-to-edge glass (1920 x 1080) [15]

 

https://www8.hp.com/us/en/laptops/product-details/product-specifications/29982324 

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Thanks, I can see the specs are giving two different reports on graphics card and panel.

Its hard to know what to believe.

I looked up another source only available to me and it didnt give the graphics or panel info. SMH

 

All I can do is escalate this to the mods and ask them to chime in and see what they suggest.

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fouly Honor Student
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@photoray002

Thansks for your help

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@fouly

 

To assist you better please provide me with the Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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fouly Honor Student
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@KrazyToad 

 

the Product number "6QX51UA" 

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@fouly

 

I have checked the Specifications for this Product Number and @Photoray002 is right regarding the Specifications

 

Since there seems to be some conflicting information, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you

KrazyToad
I Am An HP Employee

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