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Microsoft Windows 10 (64-bit)

I have a hp omen 15 recently it was overheating while playing video games, I decided to not use it for a while. After a few  days I came back to check on the laptop I tried turning on and it wouldn't so I decided to go and connect the charger still not turning on. I saw the indicator for charging wasn't showing as well. Panicking I tried another charger 

And it still dint charge so there is no issue in the charger. Has the mother board or cpu been fried?

1 REPLY 1
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Hi @Vibing101,

 

Welcome to the HP Support Community

 

I understand you are facing a power-related issue with your HP Omen Notebook PC Not to worry I will help you to get a resolution to resolve the issue.

 

Please follow the below steps to resolve the issue:

 

Crisis BIOS Recovery:

  • Turn off the computer, and then connect the power cord.
  • Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
  • Keyboard highlighting the key presses for BIOS recovery
  • Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
  • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.

If the issue persists, then please go ahead and follow the steps mentioned in this document

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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