Hp omen pavilion battery swelled

[JoshVerespy]

Hello, recently I have noticed my screen isn't closing all the way. On the right side of the mouse pad, it's extremely puffed. I'm not sure if it's the battery, or something else. Any ideas what happened, and what is the issue?

[Dragon-Fur · Accepted solution]

@JoshVerespy 

It is most likely the battery causing the "puffed" area.

"Fat" Battery / Swollen Battery

HP EliteBook/ProBook/Zbook Workstations - Notebook PCs - Swelling or Deformation of Notebook Battery

The article states the condition is not hazardous (won't blow up or catch fire, for example).

Nonetheless, the situation is not going to get better and requires attention.

If you do not wish to do the work on your own, contact HP Technical Support.  The charge for this type of repair is likely not exorbitant as compared to the worth of the Workstation.  You may also take the computer to a local licensed repair house.

HP Technical Support - HP Contact Information

Reminders

• Use the serial number of the device to submit the case (do not post that information on the Community).

• Chat is not available in every region. In those areas where Chat is an option, Chat service hours are likely restricted.  In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

• HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

• HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

• If the HP Contact (phone) number is not immediately provided:  Contact information is displayed on your screen after you submit your case online.  

• HP websites are the only ones allowed to use the HP copyright circle/logo.  Look for the copyright on any website claiming to be HP. If in doubt, scroll to the bottom of the Website to find HP copyright logo.

“Everywhere” Contact Information - HP Technical Support

HP World-Wide Support

 Select your region and follow the prompts

Option:  Contact HP Technical Support - Regions

USA / Canada

Submit information / case online: Contact HP Support – Assistance Portal

1. Sign in or continue as a guest

UK

1. For faster support, submit information / case online HP Customer Support UK
2. Contact Phone: Contact HP UK – Phone Assist

Option - HP Support is on Facebook!

HP on Facebook

From HP:  HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.