Hp pavilion Gaming Laptop 15 Internet

[Daviel1]

On this laptop my internet is fast when I first start it up but after a few minutes the internet on the laptop slows down to the point I'm lagging on any thing I play, I'm not sure if it's the driver or what.

[Nal_NR]

Hi @Daviel1,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that you are having issues with WIFI connectivity. 

If your HP Pavilion Gaming Laptop 15 is experiencing internet slowdowns shortly after startup, it could be due to several reasons, including driver issues, network settings, background applications, or even power management settings.

Steps to Troubleshoot and Fix Internet Slowdowns

Update Network Drivers:

• Open Device Manager by pressing Win + X and selecting Device Manager.
• Expand the Network Adapters section.
• Right-click on your Wi-Fi adapter and choose Update driver.
• Select Search automatically for drivers to check for the latest drivers.
• Alternatively, visit the HP Support website to download the latest network drivers specific to your laptop model.

Check Power Management Settings:

• Go to Device Manager and right-click on your Wi-Fi adapter.
• Choose Properties, then go to the Power Management tab.
• Uncheck "Allow the computer to turn off this device to save power".
• Click OK and restart your laptop.

Disable Network Throttling:

• Open the Run dialog by pressing Win + R, type regedit, and press Enter to open the Registry Editor.
• Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters.
• Right-click on the right pane, choose New > DWORD (32-bit) Value, and name it "DisableBandwidthThrottling".
• Set its value to 1 and then restart your laptop.

Disable Background Apps and Services:

• Press Ctrl + Shift + Esc to open the Task Manager.
• Go to the Startup tab and disable any unnecessary applications that are set to start with Windows.
• Go to the Processes tab and check for any background apps consuming high bandwidth. Right-click and select End Task for unnecessary apps.

Please find the remaining steps in the next post.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Nal_NR]

Hi @Daviel1,

Please find the remaining steps below. 

Adjust Windows Update Settings:

• Open Settings by pressing Win + I.
• Go to Update & Security > Windows Update > Advanced options > Delivery Optimization.
• Turn off "Allow downloads from other PCs".

Flush DNS Cache and Reset TCP/IP Stack:

• Open Command Prompt as Administrator (Win + X > Command Prompt (Admin)).
• Type the following commands one by one, pressing Enter after each:

• Restart your laptop to apply changes.

Check Router Settings and Placement:

• Ensure that your router is placed in an optimal location, not obstructed by walls or other electronic devices.
• Restart the router and ensure that firmware is up to date.
• Consider using the 5GHz Wi-Fi band for better performance if available.

Use Network Troubleshooter:

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Click on Internet Connections and follow the on-screen instructions.

Disable VPN or Proxy:

• If you are using a VPN or proxy, try disabling it to see if your connection improves.

Check for Malware or Adware:

• Run a full scan using Windows Security or any reliable third-party antivirus software to ensure your system is not infected with malware that might be causing the slowdown.

Additional Tips:

• Test with a Different Network: Connect to a different Wi-Fi network or use a wired Ethernet connection to see if the issue persists.
• Adjust Wireless Adapter Settings: Go to Device Manager > Network Adapters > Wi-Fi Adapter > Properties > Advanced Tab. Change settings like Roaming Aggressiveness to "Lowest" or "Medium" and Wireless Mode to match your router’s mode.

By following these steps, you should be able to identify and resolve the internet slowdown issue on your laptop.

You may also refer to this document for further information. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.