Hp pavilion power 15

[Hiszpan]

My New lapton dont charge  battery. change some setings or its somethings wrong with my laptop. pls help me.

[The_Fossette]

@Hiszpan,

Welcome to the HP Support Community!

I reviewed your post and I understand that the laptop battery is not getting charged.

Don’t worry, I assure you I will try my best to get this sorted.

Are you getting any error related to the battery?

Meanwhile, I recommend you update the BIOS from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

If you continue facing the issue, then reinstalled Microsoft ACPI-Compliant Control Method Battery under the device manager.

Here is how you do it.

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Hiszpan]

Niestety nic w domu nie dało się zrobić, wczoraj laptop został odesłany do servis po wcześniejszej rozmowie z jego pracownikiem. 

Ale dziękuję za odpowiedź i próbę pomocy. Jeśli wróci i będzie opis w karcie gwarancyjnej to napisze co było nie tak. 

[asmita6658]

@Hiszpan

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