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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎01-18-2022 10:18 AM - edited ‎01-18-2022 10:19 AM

HP Recommended
Product: hp pavilion 15-dk0056wm
Operating System: Microsoft Windows 10 (64-bit)

Greetings, i am from Bangladesh and i want to claim my warranty for my hp laptop. Can you tell me the process? Where is your hp support center in Bangladesh? Yes, i have 2 months left for the warranty according to the websites and my battery is dead without any reason. 

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1 REPLY 1

‎01-19-2022 06:48 AM

HP Recommended

@T82

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand HP pavilion battery is non-functional, to provide an accurate resolution, I need a few more details:

  • What seems to be the exact issue with the battery?
  • When was the last time it worked fine?
  • What are the troubleshooting steps you have tried so far?
  • Are you getting any error messages or codes?

You can also find and visit the nearest HP service center: https://support.hp.com/us-en/service-center to replace battery under the manufacturer warranty. Let them know what defects you noticed on your computer and request for a repair.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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