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11-10-2020 06:40 AM
Product: HP Omen 15-ce009nm
Operating System: Microsoft Windows 10 (64-bit)
I bought this laptop a bit over 2 years ago so I could play some videogames. It all worked fine. A few months ago I started noticing some frame dips but nothing major. But 2 months ago my frames started dropping like crazy. Now I can't even play videogames for more than 3 minutes on normal framerates. After those 3 or even less minutes I'd be able to play the games on maximum 20 fps and I don't know why. I tried resetting and installing the windows again, I even redownloaded all the drivers but it didn't fix anything. Does anyone know how to fix this?
- nvidia geforce gtx 1060 max q design
- intel core i7 7700hq
- 32gb ram
1 REPLY 1
11-24-2020 06:29 AM
Welcome to HP Community
I have gone through your Post and would like to help
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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