I HAVE ACCIDENTAL PROTECTION COVERAGE FOR 3 YEARS AND ALSO PROTEGENT ANTIVIRUS ,WHICH IS NOT AVAILAB

[MINTUSAAB]

HOW TO DOWNLOAD AND GET THE BENEFIT OF PROTEGENT ANTIVIRUS WHICH IS A PART OF 3 YEARS ACCIDENTAL DAMAGE PROTECTION.

REGARDS

[Sneha_01]

Hi @MINTUSAAB,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To get the benefit of Protegent Antivirus, which is included as part of your 3-year Accidental Damage Protection coverage, you'll need to follow these steps:

1. Verify Your Coverage

• Check Your Documentation: Review any documentation or emails related to your Accidental Damage Protection coverage to confirm that Protegent Antivirus is included. There may be specific instructions or a download link provided.

2. Download Protegent Antivirus

If HP Support provides you with a download link, follow these steps:

Open the Download Link:

• Click on the link provided by HP Support or enter it into your browser’s address bar.

Download the Software:

• Follow the on-screen instructions to download the antivirus software.

Install Protegent Antivirus:

• Once the download is complete, open the installer file and follow the prompts to install Protegent Antivirus on your computer.

3. Activate Protegent Antivirus

Launch Protegent Antivirus:

• Open the antivirus software after installation.

Enter License Key:

• If you are provided with a license key, enter it when prompted during the setup or activation process.

Complete Activation:

• Follow any additional instructions to complete the activation and ensure that your Protegent Antivirus is fully functional.

4. Check for Updates

• Update Protegent Antivirus: Ensure that the antivirus software is up-to-date by running any available updates. This will help you get the latest security definitions and features.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support