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HP Recommended
HP Gaming Pavilion - 15-dk0045tx
Microsoft Windows 10 (32-bit)

IMG_20190906_194711147.jpg

 i have been facing this problem for 7 hours and couldn't get it's solution yet

Pls help me, if u Know how to resolve this problem

1 REPLY 1
HP Recommended

@Gudsam , welcome to the forum.

 

Here is a guide that may help you find the cause of your problem.  You will want to read the section titled "Run tests when Windows doesn't start".



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