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‎07-24-2024 03:51 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d1 (53F53AV)
Operating System: Microsoft Windows 11

Good day po! I buy HP Victus Gaming 16 here in the Philippines specifically in store of Laptop Factory they said that it has a 2 yrs. warranty under HP but when I enter my serial number and product number in their website it appears that my laptop has already expired warranty. What should I do? Thank you

Category:
1 REPLY 1

‎07-26-2024 08:14 AM

HP Recommended

Hi @Sean_Jet,

 

Welcome to the HP Support Community

 

I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

  

Please refer to this document: HP PCs, printers - Dispute a warranty status

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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