I can see 97 degree on my computer while playing even if using extra cooling system

[Mint7]

Hello,

I need help my laptop have some issues about colling systems. I can play games on 97 degree even if ı can use cooling system its new I bought it 5 monts before. I did everyting I am using cooling system trust gtx. There isint any coton or dust under and exhaust of my laptop I'm playing flat ground on my desk and I updated all things bios,nvida etc. There isn't working any backround apps. What can I do need help asap.

[KrazyToad]

@Mint7

Welcome to HP Support Community

I appreciate all your efforts and expertise in troubleshooting this issue

At this point I suggest you contact HP Support for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you 😊

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