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‎12-01-2020 08:57 PM

HP Recommended
Product: OMEN 17-an188nr
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone 

I bought my 17 inch OMEN back in 2018 and a year later the battery started to drain fast so I searched on hp's Website and I couldn't find the replacement available. Therefore, as this was my first gaming laptop I brought a replacement through amazon and it was terrible it lasted 3 days and it used to charge slower than the original since then I sticked to the original battery, but now the battery is really dead once the charger is removed it instantly shuts down and this is not a way of living with a laptop which is supposed to be portable. I been trying to reach out for any customer support from HP and I lost hope can anyone please tell were to buy a new authentic battery for my laptop I'm living a real nightmare. 

Thanks so much in advance 

1 REPLY 1

‎12-02-2020 02:21 PM

HP Recommended

@Seifeldeeb 

 

Your machine uses 8-cell, 86 Wh Li-ion battery part # 922977-855   which is N/A from HP

 

                https://partsurfer.hp.com/Search.aspx?searchText=922977-855

 

Please try

               https://www.newegg.com/p/16J-00UP-016Z8

 

Regards.

 

BH
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