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HP Recommended
Hp Omen AN100TX
Microsoft Windows 10 (64-bit)

Hi

Yesterday i bought this brand new HP Omen AN100TX. i change bios type to legacy and install a fresh windows 10. the i install all the software and aplication from the support section of related device. but now i cant find antrhing but Thermal monitor and Wirelass setting. there is nothing to change the kyboard color and more.

Do i need to do something more ?

Sincerely
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The AN000 series that looks like this.....

 

s-l300.jpg

does not have RGB or Zone lighting. The Keyboard is only RED.

It wont have Overclocking or power control.

 

 

The New series for DC0000 is the ones that have Zone lighting.Image result for OMen dc0000

 

Are you installing the OCC from Microsoft or from your drivers downloads page? They are two different softwares.

View solution in original post

12 REPLIES 12
HP Recommended

Hello @AryaFarjand

 

I take it you didnt create your HP recovery media before you wiped the drive, correct?

You should have done that first.

 

That model Omen does not have an RGB keyboard, so it will not change colors. You can only turn the lights on and off.

Its physically set up this way and there is nothing you can do to change it.

 

Let me know if you have other questions.

 

HP Recommended
The problem is there is not kind of keyboard setting on the Omen Command center to even program the P1-P6 keys. i think some program is missing
Sincerely
HP Recommended

There is software missing? Yes because you erased it and loaded a Win10 iso from MS instead.

There was absolutely no need to do that. But you cannot reverse that now without the HP recovery you didnt create.

 

Did you install any of the software back from the drivers page including the Omen Command Center and the System Event Utility?

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-an100-laptop-pc/20329829/model/218335...

 

IF the P keys still wont work, you will have to purchase the recovery media from HP to get it working again.

 

 

HP Recommended

I purchased this machine in china and the language interface wasn't possible to change it to english. even the backup was in chinese. at the end i installed anything from this page but still this keys are not working. 

do you have any idea?

new windows get actived as soon as get connected to internet. all the drivers are installed and worked fine. the only problem is this f... command center.

drives me crazy

Sincerely
HP Recommended

OK, Ill have to ask Monday and see if the guys at the office can tell me anything on the P keys not working.

I assume you installed the OCC from the drivers page and the basic functions work, just no Programable keys.

 

When I find something, Ill let you know.

Otherwise, all I know to do is to reinstall via the HP Recovery. But sounds like it will just set the language back to Chinese and defeat the purpose.

 

Not sure when I will hear anything, but I will return if and when I do.

 

HP Recommended

Thanks a lot. i reinstalled the windows and this time in UEFI mode and still no differences. thanks.

Also i have another question. there is to type of Bios file, F.15 Rev.A and F.05 Rev.A. can you tell me what is difference between this two ? it's look like that F15 is older than F05. so it must be a customized or different type of bios. which one do you recommand to install? 

Sincerely
HP Recommended

Which version do you have now?

F1 at power on will give you all the system info.

 

HP Recommended

I Just update it to F05. so far everything good. the only problems are keyboard light zoning is not changeable and P1-P6 is not working

 

Sincerely
HP Recommended

The Omen AN series does not have RGB lighting. It can only be turned on and off.

 

The P key issue, I am waiting to hear back from HP on a fix.

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