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06-25-2021 11:31 PM - last edited on 07-13-2021 10:50 AM by JessikaV
When I start my PC it goes to a blue secreen and there is no continue and I can't reset my PC in troubleshoot because there is no reset your PC option. There is just Use a device, Troubleshoot and Turn of your PC in blue secreen
06-29-2021 07:56 AM
I'd like to help!
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system.
• Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10)
• Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)
Hope this helps! Keep me posted.
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