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‎12-12-2020 08:13 AM

HP Recommended
Product: OMEN by HP - 17-an080nz
Operating System: Microsoft Windows 10 (64-bit)

Hey

So I just downloaded and installed the Omen Gaming Hub on my laptop but once I open it, it tells me to install an Update. Once I do that the download of the Update starts but stays at 0% for a couple of seconds. It then tells me thyt my network is not stable and that I should try again after testing my Internet-Connection but to my knowledge there is nothing wrong with it everything else works fine. The same message appears when I try to do it with the hotspot of my phone.

Would be great if someone could help me with this.

2 REPLIES 2

‎12-12-2020 10:31 AM - edited ‎12-12-2020 10:32 AM

HP Recommended

I suggest that you uninstall it, restart your notebook and then download the Omen Gaming Hub software from the official Omen Gaming Hub web page.  That should get the latest version  of the Hub from the Microsoft Store for you to install.

 

See the hyperlink below this iine.

 

https://www.omen.com/us/en/omen-gaming-hub.html



I am not an HP employee. I am a volunteer. The suggestions that I make to try to help others are my own.
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‎12-12-2020 11:10 AM

HP Recommended

That just sends me directly to the Microsoft Store from where I've downloaded it everytime so far.

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