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- I cant download Bios update says its not compatible

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02-26-2025 05:19 PM
I have an Hp omen laptop and recently a bios update was done. After the bios update happened my fans started making a noise. I have been trying to download the latest version of Bios from the Hp website but it says it isnt compatible with my device. I was wondering how to find the correct version of Bios to download.
OMEN by HP 16.1 inch Gaming Laptop PC 16
Solved! Go to Solution.
Accepted Solutions
03-03-2025 04:58 PM
Hi @Sperini,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your laptop!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
1. Find the Correct BIOS Version
- Go to HP’s Official Website: HP Support
- Enter Your Model Number: Search for your exact model (e.g., OMEN 16-xxxx).
- Go to BIOS/Firmware Section: Check if a new update is available.
2. Check Your Current BIOS Version
- Press Win + R, type msinfo32, and hit Enter.
- Look for BIOS Version/Date (e.g., F.17, F.25, etc.).
- Compare it with the version on the HP website.
3. If HP Website Says "Not Compatible"
- Ensure You're Downloading the Correct File: Sometimes, multiple versions exist for different variants of the OMEN 16.
- Try HP Support Assistant: Download HP Support Assistant (here) and check for BIOS updates automatically.
- Roll Back to Previous BIOS (if needed):
- Restart your laptop and press F10 during boot to enter BIOS.
- Look for "BIOS Rollback" or "Previous Version" under Advanced settings.
4. Manual BIOS Recovery (if the update caused issues)
- Use HP BIOS Recovery Tool:
- Create a BIOS recovery USB from another PC using this guide.
- Boot the laptop from the USB drive and restore the previous BIOS.
Let me know how it goes.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee
03-03-2025 04:58 PM
Hi @Sperini,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your laptop!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
1. Find the Correct BIOS Version
- Go to HP’s Official Website: HP Support
- Enter Your Model Number: Search for your exact model (e.g., OMEN 16-xxxx).
- Go to BIOS/Firmware Section: Check if a new update is available.
2. Check Your Current BIOS Version
- Press Win + R, type msinfo32, and hit Enter.
- Look for BIOS Version/Date (e.g., F.17, F.25, etc.).
- Compare it with the version on the HP website.
3. If HP Website Says "Not Compatible"
- Ensure You're Downloading the Correct File: Sometimes, multiple versions exist for different variants of the OMEN 16.
- Try HP Support Assistant: Download HP Support Assistant (here) and check for BIOS updates automatically.
- Roll Back to Previous BIOS (if needed):
- Restart your laptop and press F10 during boot to enter BIOS.
- Look for "BIOS Rollback" or "Previous Version" under Advanced settings.
4. Manual BIOS Recovery (if the update caused issues)
- Use HP BIOS Recovery Tool:
- Create a BIOS recovery USB from another PC using this guide.
- Boot the laptop from the USB drive and restore the previous BIOS.
Let me know how it goes.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee