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09-27-2021 07:44 PM
Product: HP OMEN 15-dh0018ns
Operating System: Microsoft Windows 10 (64-bit)
I'm furious and sad at the same time. The laptop was purchased 12.03.2020. From the very beginning of using the device, there was a headache to eliminate processor overheating. What forums I have not read, but in the end it was impossible to use the device as I was LIED by the manufacturer at 4.5 GHz at at least 75 degrees. Anything above 75 degrees already makes using the device torture and mockery of oneself. But well, I saw and realized that no ''FAKE'' gaming laptop is capable of working without throttling and decided to forget about this problem. Therefore, I downloaded the program ThrottleStop and turned off the deceitful, useless and even dangerous for the device technology TurboBoost, in order to extend the life of the device. So I used the device for a year and a half. Until the resentment for overpaid money for something that was not there appeared again and I decided to try the intellectual undervolting of Hp Omen official program OFFICIAL, after which in 15 minutes being in the game I almost lost my video card, due to the heating of the processor to 100 degrees. I figured it out with three stripes appearing on the screen. I even took a photo. So I decided to turn off dangerous hp OMEN undervolting and return ThrottleStop. And then one random day I went too far with lowering the voltage on the processor and now the laptop turns on but the screen does not light up. I don't know how to fix it, because now there is no access even to BIOS. Now I don't know what to do. I apologize if my comment seems rude to someone, but I really boiled over from all this manufacturers' lies.
1 REPLY 1
10-06-2021 02:21 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that the computer is overheating.
Don’t worry, I assure you I will try my best to get this sorted.
I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.
Please refer to the below article for more information.
Hope this helps! Keep me posted.
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