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HP Recommended
HP Laptop 15s-fr1xxx
Microsoft Windows 10 (64-bit)
  1. Click the Start button, then click Run. 
  2. In the Run window, next to Open, type MSCONFIG. 
  3. Press the ENTER key. 
  4. In the System Configuration Utility window, click the Startup tab. 
  5. On the Startup tab, under Startup Item, ensure that there is a check in the HKserv checkbox.

 

I DONT FIND STARTUP ITEM IN STARTUP TAB is there any problem???

2 REPLIES 2
HP Recommended

Hi@WILLY1995, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

https://support.hp.com/in-en/document/c03341435

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

HP Recommended

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

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