I had a victus laptop and it's been using for almost 1 year and it's hinge get damaged.

[Gauravchy09]

• Hp victus gaming laptop 

[Deep_World]

Hi @Gauravchy09,
 
Welcome to the HP Support Community!

Thanks for reaching out!

I’m really sorry to hear about the hinge damage on your HP Victus laptop  I know how disappointing that must feel, especially since you’ve only been using it for about a year. Let’s work together to understand the situation better and explore the next steps.

• How exactly did the hinge get damaged  was it due to normal opening/closing, or did something unusual happen (like a fall or extra pressure)?
• Is the hinge completely broken, or does it still move but feels loose/stiff?
• Does the damage affect the display or cause any issues with the screen alignment?

Troubleshooting & Care Suggestions

1. Avoid Further Stress
   • Try not to force the hinge open/closed. If it feels stuck or misaligned, forcing it could worsen the damage.
2. External Monitor (Temporary Workaround)
   • If the hinge damage makes it hard to use the laptop screen, you can connect an external monitor until the hinge is repaired.

Next Step

To validate the damage and guide you on repair options, could you please share a clear picture of the hinge in a private message? This will help us confirm the extent of the issue and advise whether it can be fixed with a simple adjustment or if a hinge replacement is required.

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World.