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HP Recommended
OMEN 15-dc1025cl
Microsoft Windows 10 (64-bit)

I have a delay in my headphones jack. Every time i play an audio i wait about 2 seconds to hear it. My windows , driver and all the software are up to date. Is there any solution?? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @PokyM

Welcome to the HP Support Community. I'd be happy to assist you.

 

Have you tried using a different headphone and check if the issue persists?

 

Install updates using HP Support Assistant (Make sure all the updates are installed)

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

If the issue persists, proceed to the next step.

 

Find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e96c-e325-11ce-bfc1-08002be10318}\xxxx\PowerSettings

where 'xxxx' is one of keys which contains

DriverDesc value 'Realtek High Definition Audio'.

Note: There may be multiple ones containing PowerSettings,

for example 'Nvidia High Definition Audio'.

You'll find there three binary values and set them:

  • ConservationIdleTime = ff ff ff ff;
  • IdlePowerState = 00 00 00 00;
  • PerformanceIdleTime = ff ff ff ff.

Default values are all 00 00 00 00 which disables power settings,

but driver somehow overrides it with 0a 00 00 00

which is 10 seconds (0x0a = 10) and is by default in driver.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @PokyM

Welcome to the HP Support Community. I'd be happy to assist you.

 

Have you tried using a different headphone and check if the issue persists?

 

Install updates using HP Support Assistant (Make sure all the updates are installed)

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

If the issue persists, proceed to the next step.

 

Find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e96c-e325-11ce-bfc1-08002be10318}\xxxx\PowerSettings

where 'xxxx' is one of keys which contains

DriverDesc value 'Realtek High Definition Audio'.

Note: There may be multiple ones containing PowerSettings,

for example 'Nvidia High Definition Audio'.

You'll find there three binary values and set them:

  • ConservationIdleTime = ff ff ff ff;
  • IdlePowerState = 00 00 00 00;
  • PerformanceIdleTime = ff ff ff ff.

Default values are all 00 00 00 00 which disables power settings,

but driver somehow overrides it with 0a 00 00 00

which is 10 seconds (0x0a = 10) and is by default in driver.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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