I have a hp omen 15 laptop, and its underperforming for some reason

[Mido3omda]

• My omen 15 has gtx 1660 ti and Core i7 10750h the problem is that whenever i open a game it runs very well for like 5 minutes but after it, it tends to only use like 20% of my gpu and cpu leading to really bad in game experience as the fps drops significantly, i need help knowing what's the reason for this 

[Nirvana_95]

Hi @Mido3omda  

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing issues with your system while playing games. Do not worry we are here to help you fix the issue.

• May I know from when are you facing this issue?
• May I know if you have made any hardware or software changes to your system?
• May I know if it happens only while playing games on your system? Is there any specific game that just causing the issue?

Your GPU usage is very low because you're using the integrated graphics, there's a driver issue, you have a CPU bottleneck, or the game you're playing isn't optimized. Possible fixes are reinstalling drivers, upgrading or overclocking your CPU, and adjusting certain game settings.

I would suggest you update all the drivers and let me know the outcome. CLICK HERE

You can also make the computer use the graphics card on a per-app basis in Windows. Here’s how:

1. Go to Start, type Graphics Settings, and click on it.
2. Under Graphics performance preference, click on the Browse button.
3. Locate the game folder.
4. Select High performance and Save.
5. Repeat for all games.

Reinstall the GPU driver and check

1. In the search box on the taskbar, enter the device manager, then select Device Manager.
2. Then navigate to Display adapters, right-click on your GPU, and select Properties.
3. From there, navigate to the Driver tab. The tab displays the options to Update Driver, Roll Back Driver, and Uninstall Device.
4. Uninstall it and Restart your PC.
5. Windows will attempt to reinstall the driver.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Mido3omda 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!