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I have a swollen battery on a Omen 17-w296ms Laptop.
09-06-2020 10:26 AM

I have a swollen battery on a Omen 17-w296ms Laptop. Its bad, the top and bottom of the case is deformed. How do I get a replacement battery?
09-06-2020 11:51 AM

HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery
Swollen battery must be removed from the computer to prevent damage to the components inside the computer.
If the computer is under warranty, contact HP Support . Scroll down to References for more information.
OR
If you are going to replace the battery on your own, continue...
Assuming "interior battery"
Maintenance & Service Guide: Models with GeForce GTX 1060/1070 graphics cards
Part Number and Procedure to Replace on Page 35
Description Spare part number
Battery 6 cell, 95 WH, 4.15 Ah, LI853294-855
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Good Reference
HP Collection of “how-to” videos
- Use Categories and / or enter your request in the search bar to narrow the search.
Examples,
Select Category Computing and Mobile Devices > Battery and Power
Select Category Computing and Mobile Devices > Parts Replacement and Upgrades
Search for replace battery or replace battery x360
Select and watch your Video
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Find / Check for parts at PartSurfer / HP Parts Store
PartSurfer might be able to tell you exactly which parts came with your computer.
Open PartSurfer
- Select your Country
- Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
Parts marked as "n/a" are not available from HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
If HP does not provide the part for retail purchase,
Use your search engine to find a compatible replacement at your favorite online store.
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References
HP Technical Support – Contact Information
Submit information / case online
Sign in or continue as a guest
Reminder: HP Phone numbers you find on the Internet have likely been hijacked.
Many roads lead to HP Support.
Settings > System > About > (Support) Online support > Contact an HP Agent
OR
Open website HP World-Wide Support
Select your region and follow the prompts
OR
Regional Links
USA / Canada
UK
OR
>>> Option - HP Support is on Facebook <<<
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Warranty Check / Product Registration
- Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
- Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
NOTE: The online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
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Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
OMEN by HP 17-w200 Laptop PC series
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