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HP Recommended
Pavillion dv3-2500us
Microsoft Windows 10 (64-bit)

I have an HP Pavillion dv3-2500us "entertainment" notebook..what is the proper replacement battery ?....and where do I find it?....The product label clearly says 18.5 volt or 19 volts are required.....why are the batteries I have found all 10.8 volt?....sooooo confused and tired of purchasing the wrong battery

1 REPLY 1
HP Recommended

@ShamelessOutlaw 

 

I can't search for what is the dv3-2500us is. Battery should have part number. What is it ? Very hard to see but it's there.

 

Regards.

BH
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