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‎05-23-2019 08:38 AM

HP Recommended
Product: Pavilion gaming laptop
Operating System: Microsoft Windows 10 (64-bit)

I have had heating issues with my HP Pavioion gaming laptop so I opened it up to see whatd wrong and i saw that the cpu cooling block has 3 broken brackets, so will warranty fix it? The laptop os 3 months old

2 REPLIES 2

‎05-23-2019 05:45 PM

HP Recommended

They should, but you will have to speak to them about it.

Here is the link to HP Support for warranty issues....

Contact HP Worldwide | HP® Official Site

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‎05-23-2019 05:53 PM

HP Recommended

@Ashak1511

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
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