cancel
Showing results for 
Search instead for 
Did you mean: 
15-ax248TX
New member
1 0 0 0
Message 1 of 2
140
Flag Post

I lost my windows 10 and also lost my product key of windows 10

HP Recommended
Omen 15-ax248TX

i need back my product key of windows 10 please help me 

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
132,361 122,538 20,150 30,906
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The W10 product key is in the BIOS.  You don't need it to reinstall W190.

 

According to HP,  your notebook is supported by the cloud recovery tool which you can use to make a bootable recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation