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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion Gaming - 15-ec0101ax
Microsoft Windows 10 (64-bit)

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3 REPLIES 3
HP Recommended

Hello @Abhishek143 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Double check with external monitor connected via vga/hdmi cable. Same error pattern on external monitor ?

 

- Power off notebook (press and hold <power> button until notebook switches off )

- Power off external monitor

- Connect vga/hdmi cable

- Power on external monitor

- Power on notebook

 

(2Please report your results

HP Recommended

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HP Recommended

Hello @Abhishek143 

 

In the simplest case the internal display cable behind the screen is no longer seated correctly. It has come loose slightly.

 

Recommendation and solution

 

In your case: Service is required !
- The computer should be disassembled and checked.
[Always recommended] Thermal paste for CPU GPU and bridges should be renewed
[Always recommended] The function of the fan(s) must be checked

The internal display cable that goes from motherboard to screen has to be checked or replaced

The screen has to checked or replaced

- Short circuit test

- General cleaning ...

 

HP warranty valid -> Contact HP Support for service repair

 

HP warranty expired:

If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.

 

Good luck

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