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‎09-03-2020 03:11 AM - edited ‎09-03-2020 03:14 AM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-cx0xxxxample: Pavilion 6530
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, please someone can help me or advise me on what to do with my laptop issue. Below the screen of my laptop and its plastic frame separated. It concerns me that the screen might be damaged. The product is still in warranty. Here are some images that I took so you can get the gist of my message.Screen and the FrameScreen and the Frame20200903_155954.jpg

1 REPLY 1

‎09-05-2020 03:13 PM

HP Recommended

@Rafyh

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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