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‎10-31-2021 03:32 PM

HP Recommended
Product: Example: Pavilion ec2004ax
Operating System: Microsoft Windows 11

I purchased A brand new hp pavilion laptop a month ago. it comes with ryzen 5 5600h,8gb of ram and 512gb of m.2 nvme ssd.1650gtx 4gb of dedicated graphics.my question is this there is one extra slot for ram and for hard disk or sata ssd.if i upgrade my ram and hard disk or sata ssd it will void my warranty.i can upgrade ram and hardisk. 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-31-2021 03:35 PM

HP Recommended

@ManishThakur22 

 

Warranty is a grey/gray area very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts . You can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎10-31-2021 03:35 PM

HP Recommended

@ManishThakur22 

 

Warranty is a grey/gray area very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts . You can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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