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HP Recommended
OMEN by HP 15-ax248tx Laptop PC
Microsoft Windows 10 (64-bit)

I shut down my pc the next day when i turn it on it won't make a sound. No lights are blinking nothing is happening. I connected the charger the charging light got lit and it showed my pc is fully charged but when i tried to turn it on again it won't make a sound nothing happens. I tried holding down the power key for 30+seconds nothing happened. I teied virtual assistant and it's guided process nothing is working. Please help. 

1 REPLY 1
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@Aaryama

Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the computer as it's not powering on. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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