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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
If you have one ram stick it is best to add an identical, but used one.
An easy way to find what memory you have is to run the wmic app from the windows command prompt. Bring up the window 'cmd' prompt and enter
wmic memorychip get devicelocator, capacity, speed, MemoryType, formfactor, partnumber, manufacturer |
Should look something like the following. To purchase identical memory search for the part number shown and look for the letters 'HP' on any label attached to the memory stick.
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