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‎07-07-2022 12:02 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

The Laptop is HP Pavilion Power laptop 15-cb0xx , with 16 GB ram and a 1050ti. I was gaming and suddenly I started seeing weird patterns which then led to the computer being stuck, and this the laptop restarted 2 times and it was okay after that. I then uninstalled all the gtx 1050ti graphic card drivers and reinstalled the latest ones. I then played another game to test out whether the problem got resolved or not. and this time again the same problem came, i even tried to reset the GPU with the ctrl+shift+windows+B, and nothing happened. I had to force shut down the laptop. Any Help with what might be the case? 

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2 REPLIES 2

‎07-08-2022 11:03 PM

HP Recommended

@Mark414 

 

That normally means the video card is too hot. Please

 

  • Do not run games or machine for too long,
  • Keep good ventilation around machine,
  • Use machine in a cooler room,
  • Use cooling pad for machine

Regards.

BH
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‎07-09-2022 07:53 AM

HP Recommended

Thank you for helping me out.  If there is heat damage to the graphic  card, how would I know. And is this kind of damage repairable?

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