• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-13-2020 10:25 AM

HP Recommended
Product: HP Omen 15 ce072tx
Operating System: Microsoft Windows 10 (64-bit)

Soundcard in my laptop is Realtek but how do I find the specific model. It should be Realtek ALC... something like that.?

3 REPLIES 3

‎07-13-2020 11:07 AM

HP Recommended

Hi:

 

Run the free utility that I zipped up and attached below, and it should give you that information.

 

Close out of the summary window and click to expand the audio report.

 

Here is a screenshot of the audio report for my desktop PC...

 

Paul_Tikkanen_0-1594660008753.png

 

hwi_626.zip
Was this reply helpful? Yes No

‎07-13-2020 11:31 AM

HP Recommended

I believe I was wrong about it being Realtek sound card. It says Intel but not the model.

Was this reply helpful? Yes No

‎07-13-2020 12:01 PM

HP Recommended

I can't help you if you don't see the audio codec in the report.

 

If you look at my report it also shows Intel, but I have the Realtek Audio codec.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.