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Sonia99
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Message 1 of 3
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Im trying to get my hp pavilion t9p68ea dvd drive to work so I can watch dvds

HP Recommended
HP-T9P68EA-ABU~sh
Microsoft Windows 10 (64-bit)

Hi I'm having a problem with my dvd drive it reads games and cds but not dvds is there any chance I can put a blue ray dvd drive in it or does it need to be the same 

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Prométhée
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Message 2 of 3
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HP Recommended

Hello
install this update

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-gaming-15-ak000-notebook/8610...

restart the computer, and place a commercial DVD
if nothing happens, open the software: CyberLink Power Media Player


you should have an option to select a dvd, try

nothing better :

 

 

 

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Sonia99
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HP Recommended

I have just found out that it is a hp pavilion 15-ak113na gaming laptop i only got it yesterday 

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