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06-22-2022 08:28 PM
In my warranty one of the deliverables is n-csr battery replace, what does this mean?
I have found very conflicting information online under my warranty and hp support says it is not valid.
Also where can I find hp parts if I have to replace battery myself?
06-23-2022 05:17 PM - edited 06-23-2022 05:20 PM
Your Question 1:
>Also where can I find hp parts if I have to replace battery myself?
The specification of your notebook is here:
So in your case it's:
Go to HP Partfinder to look for spare parts:
Your Question 2:
>In my warranty one of the deliverables is n-csr battery replace, what does this mean?
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06-23-2022 05:23 PM
It is No Customer Service Representative. That means that HP will ship you the replacement battery, but will NOT schedule a technician to come to your location to remove the current battery, and install the replacement. You get the battery, and you make replace it yourself.
The specs of your machine is
It uses 3-cell, 52.5 Wh Li-ion part #L48495-005 which is N/A from HP. You can use part # to search on Internet including eBay.
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