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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎04-12-2020 12:41 AM

HP Recommended
Product: OMEN by HP 15-dc1092tx
Operating System: Microsoft Windows 10 (64-bit)

OMEN by HP 15-dc1092tx

the b&o experience has stopped working i once enabled multi-streaming after that  it has been grayed out so i uninstalled the omen audio control and installed new drivers from HP's website however omen audio control didn't install back, but i made a new account in windows and the app was restored but still the b&o experience isn't working and laptop has very low volume with dull sound.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-17-2020 08:54 AM

HP Recommended

I came in contact with the HP support on whatsapp and they gave me a link to a driver after installing that everything was fixed.

And thank you for replying me

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎04-15-2020 01:39 PM

HP Recommended

@arhan2905,

 

I reviewed your post and I understand that the Bang & Olufsen experience is not turning on.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you open the Bang & Olufsen control panel and click on the restore defaults button at the bottom left and check whether the issue is resolved.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎04-17-2020 08:54 AM

HP Recommended

I came in contact with the HP support on whatsapp and they gave me a link to a driver after installing that everything was fixed.

And thank you for replying me

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-17-2020 03:40 PM

HP Recommended

@farhan2905,

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

 

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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