• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (3S9N7AV)
Microsoft Windows 11
Hello, I have an HP Victus 16. I would like to know if increasing the RAM and the hard disk voids the product warranty? Cordially
 
3 REPLIES 3
HP Recommended

Hi:

 

Chapter 5 of the service manual indicates that upgrading the memory or SSD is a customer-authorized procedure, so you should not void the warranty unless you break something in the process of doing the upgrades.

 

Maintenance and Service Guide (hp.com)

 

Note:  If your notebook ever needs warranty work, you will need to return it to its original hardware configuration before sending it to HP for repairs.

HP Recommended
Thanks a lot. By chance, do you know the technical characteristics of the ram: 2933 mhz and 1.20 volts?
What about the hard drive?
Thanks in advance
 
HP Recommended

You're very welcome.

 

Since HP uses parts from several different manufacturers of SSD's and memory, it would be impossible for me to provide that info.

 

Even the same model notebooks in the series could have different brand memory and drives.

 

It just depends on what HP had on hand at the assembly plant when the PC was manufactured.

 

What you can do is to run the free utility that I zipped up and attached below, and it should provide that information to you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.