(Inquiry about upgrading my Victus 16-e0129nf laptop)

[VicoFRANCE]

Subject: Inquiry about upgrading my Victus 16-e0129nf laptop

Dear everyone 

I recently purchased a Victus 16-e0129nf laptop and I am considering upgrading the RAM and SSD. However, I am concerned about voiding the warranty if I open the laptop myself. The laptop is currently functioning properly but makes a whistling sound during startup.

Could you please advise me on whether I should upgrade the laptop myself or send it in for warranty repair? I would appreciate any guidance you can provide.

Thank you for your time and consideration 

[Paul_Tikkanen]

Hi:

This is a peer-to-peer forum.

We do not work for or represent HP, so we are not able to provide official warranty guidance on HP's behalf.

I recommend you contact HP support for an official response.

Contacter HP | HP® France

Off the record, below is the link to the service manual for your notebook.

Maintenance and Service Guide (hp.com)

According to chapter 5 of the manual, upgrading memory or the SSD is a customer-authorized procedure, so I would think that you can do the work yourself without voiding the warranty unless you break something in the process.

I do know that if your notebook ever does need warranty service, you will need to return it to its original hardware configuration before sending it in for any warranty repairs.