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Installed new RAM and the laptop won't boot to BIOS

HP Pavilion Gaming - 15-ec0011ax
Microsoft Windows 10 (64-bit)

Hello, I brought a new RAM DDR4(2666) 8GB hoping to upgrade my laptop to 16GB. However, it won't boot to BIOS after installing the new RAM. I have reseeded, changed the slot, and even resetting the CMOS. It refused to boot properly with the new RAM. I had already contacted the RAM's vendor and got exchanged for a new stick. The problem still remains. At this point I think I may have a compatibility issue. If anyone can help me narrow down the detailed specification this laptop needed so I can go to the vendor again and exchange for the compatible RAM.

 

Thank you 

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Installed new RAM and the laptop won't boot to BIOS

The only parameters I can find are that it is a ddr4

pc4

sodimm

non-ecc

unbuffered

1.2v

*Just a community member, not an HP employee.
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Installed new RAM and the laptop won't boot to BIOS

Hi

I would like to add some info (NOT BUYING ADVICE AT ALL)...

 

http://partsurfer.hp.com/Search.aspx?searchText=8QN83PA

937236-855 SODIMM 8GB 2666MHz 1.2v DDRM

I searched using the HP part number.

 

 

https://www.amazon.com/Tech-8GB-Replacement-937236-855-937236-855-ATC/dp/B07SYB6L81

 

http://h10032.www1.hp.com/ctg/Manual/c06446633                  Page 31

 

 

 

 


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