Intel software program master key with hp victus

[Yash290405]

Hii I bought a hp victus 15 rtx4050 and i didnt receive an email related to any intel master key which is asked in intel software advantage site to claim free battlefield 6

How do I get it from hp

[VikramTheGreat]

Hi @Yash290405,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Sorry you're having trouble claiming the Battlefield 6 offer. We’ll do our best to help.

Quick checklist so we can investigate:

1. Where did you buy the Victus 15 (retailer name and country)?
2. Did the store give you an Intel Master Key at purchase, or was there a sticker/insert on the PC box mentioning the offer?
3. Please share these items privately (do not post them in public forums):
   • Photo of the laptop box (clear shot of any stickers or promo text).
   • Photo of the laptop (showing the serial/PN sticker on the bottom or inside the battery compartment, or a screenshot of the system information).
   • A copy/photo of your invoice or proof of purchase (shows date, retailer, and order number).

What we’ll do after you send those: we’ll verify the purchase and promo eligibility, and so we can find all the help

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat