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06-23-2020 12:35 PM
I bought this laptop in December 2019, however the HP assistant program indicates that the battery is one year old. Is it possible that they have sold me a laptop that they use on display in the store as if it were new?
I bought the laptop at Sears in Cancun, Mexico.
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06-23-2020 02:10 PM
@omargabagu wrote:I bought this laptop in December 2019, however the HP assistant program indicates that the battery is one year old. ...
Normally all batteries for notebooks could be manufactured 3 or 6 months before they came to the lines to be used by machines. They may come a different plant or from a different manufacturer.
You can come and directly ask the store.
Regards
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-23-2020 02:10 PM
@omargabagu wrote:I bought this laptop in December 2019, however the HP assistant program indicates that the battery is one year old. ...
Normally all batteries for notebooks could be manufactured 3 or 6 months before they came to the lines to be used by machines. They may come a different plant or from a different manufacturer.
You can come and directly ask the store.
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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